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Shipping and payment


SHIPPING PRICE
 
1. The Seller charges the packaging costs in the amount of 3% of the ordered Goods and the transport costs as per the Seller's price list and the country of destination. Delivery time is expressed in "working days". Your order will be shipped within 24 hours.


FREE SHIPPING FOR ALL ORDERS OVER 200€!!!

PAYMENT

1. Online with a credit card. After you submit your order, you will be redirected to the safe payment gateway.

2. Using your PayPal account. 

 
ORDER PROCEDURE
 
1. After we complete your order and get it ready for shipping, you will instantly receive SMS and E-mail message with your unique tracking number.
2. Registered customers are able to watch the order status using their account.
3. Not registered customers may use the link from received message or go to the carrier’s website and search it using their tracking number. 
 
DELIVERY PROCEDURE - GLS FlexDelivery-Service
 
1.You have received a message with your unique tracking number.
2. At the morning of delivery day you will be noticed about 3 hour long time window of planned delivery time + contact on the courier.
3. If delivery wasn‘t succesfull, you will receive a phone contact for GLS customer service and link on Delivery Manager application.
4. Delivery Manager Android/iOS app does not require registration and you are able to instantly manage delivery conditions ( place, time, note for courier etc..). This app has some very usefull functions you can use to make sure your package will be succesfully delivered. 
 
Some of the functions:
- Different address delivery
- Alternative reciever 
- Delivery to the ParcelShop 
- GLS depot pick up 
- Agreement to save your delivery for next days
- Refuse of delivery
 
5. GLS customer service contacts can be easily found on your country’s GLS website.
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