0,00 € 0

Shipping and payment

If you haven't found your country on the list, leave us a message and we will see what can be done!

We offer two payment options:
1. Online with a credit card. After you submit your order, you will be redirected to the safe payment gateway.
2. Using your PayPal account. 


Card - we accept these cards: VISA, VISA Electron, MasterCard, Maestro, Diners Club
Apple Pay - the payment gate offers this option to all who use Apple devices with Safari browser.

Our eshop uses payment gate by ComGate Payments, a.s. Bellow you can find contacts for possible questions or complaints regarding payment.

ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 26

If your order is not paid within 3 days of placing it, it will be canceled and items returned to the e-shop.
1. After your order is ready for shipping, you will receive SMS and E-mail message with your unique tracking number.
2. Registered customers are able to watch the order status while logged into their account.
3. Non-registered customers may use the link provided in the message from us, or they can go to the carrier’s website and search for it using their tracking number. 
1.You have received a message with your unique tracking number.
2. At the morning of delivery day you will recieve a notice about a 3 hour long time window for when the delivery is planned + contact on the courier.
3. If the delivery wasn‘t succesfull, you will receive a phone contact for GLS customer service and link on Delivery Manager application.
4. Delivery Manager Android/iOS app does not require registration and you will be able to instantly manage delivery conditions ( place, time, note for courier etc..). This app has some very usefull functions you can use to make sure your package will be succesfully delivered. 
Some of the functions:
- Different address delivery
- Alternative reciever 
- Delivery to the ParcelShop 
- GLS depot pick up 
- Agreement to save your delivery for next days
- Refuse of delivery
5. GLS customer service contacts can be easily found on your country’s GLS website.
Provozováno naProvozováno na systému NetShops
Cookies Cookies
We need your consent to the use of individual data so that they can show you information about your interests, among other things. Click "OK" to give your consent.
You can refuse consent here.
Here you can customize cookies by category, according to your own preferences.
Technical cookies
Technical cookies are essential for the proper functioning of the website and all the functions it offers. They are responsible, among other things, for storing products in the cart, displaying the list of favorite products (mailbox), applying filters, the purchasing process and saving privacy settings. We do not require your consent to the use of technical cookies on our website. For this reason, technical cookies cannot be deactivated or activated individually.
Advertising cookies
Advertising cookies are used by us or our partners so that we can display suitable content or advertisements both on our website and on the websites of third parties. Thanks to this, we can create profiles based on your interests, so-called pseudonymized profiles. Based on this information, it is usually not possible to immediately identify you, because only pseudonymized data is used. If you do not consent, you will not be the recipient of content and ads tailored to your interests.
Analytical cookies
Analytical cookies allow us to measure the performance of our website and our advertising campaigns. They are used to determine the number of visits and sources of visits to our website. We process the data obtained through these cookies in a summary manner, without the use of identifiers that point to specific users of our website. If you turn off the use of analytical cookies in relation to your visit, we lose the ability to analyze performance and optimize our actions.
Personalized cookies
We also use cookies and other technologies to tailor our business to the needs and interests of our customers and prepare an exceptional shopping experience for you. By using personalized cookies, we can avoid explaining unwanted information, such as inappropriate product recommendations or useless special offers. In addition, the use of personalized cookies allows us to offer you additional features, such as product recommendations tailored to your needs.