0,00 € 0

Shipping and payment


SHIPPING PRICE
 
1. Delivery time is expressed in "working days". Your order will be shipped within 24 hours.


FREE SHIPPING FOR ALL ORDERS OVER 200€!!!
 

PAYMENT

1. Online with a credit card. After you submit your order, you will be redirected to the safe payment gateway.

2. Using your PayPal account. 

 
ORDER PROCEDURE
 
1. After your order is ready for shipping, you will receive SMS and E-mail message with your unique tracking number.
2. Registered customers are able to watch the order status while logged into their account.
3. Non-registered customers may use the link provided in the message from us, or they can go to the carrier’s website and search for it using their tracking number. 
 
DELIVERY PROCEDURE - GLS FlexDelivery-Service
 
1.You have received a message with your unique tracking number.
2. At the morning of delivery day you will recieve a notice about a 3 hour long time window for when the delivery is planned + contact on the courier.
3. If the delivery wasn‘t succesfull, you will receive a phone contact for GLS customer service and link on Delivery Manager application.
4. Delivery Manager Android/iOS app does not require registration and you will be able to instantly manage delivery conditions ( place, time, note for courier etc..). This app has some very usefull functions you can use to make sure your package will be succesfully delivered. 
 
Some of the functions:
- Different address delivery
- Alternative reciever 
- Delivery to the ParcelShop 
- GLS depot pick up 
- Agreement to save your delivery for next days
- Refuse of delivery
 
5. GLS customer service contacts can be easily found on your country’s GLS website.
Back
 
Provozováno naProvozováno na systému NetShops
We are celebrating our 25th anniversary! Because of the BACK TO THE ROOTS JAM - 25 years of TBB-BIKE, we will be closed on Friday 17.9. and Monday 20.9. Thank you for understanding!
This page uses cookies. You agree to the usage of cookies when you continue using this site. More information X